Privacy Policy
Last updated: January 2026
Data Controller Information
This privacy policy describes how openframehubae Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. We are the data controller responsible for your personal data.
Company Details:
openframehubae Ltd
35 Cedar Avenue, Liverpool, Merseyside L6L 2ME, United Kingdom
Registration Number: 85214736
VAT Number: GB857496348
Data Collection
We collect personal data that you provide to us directly and information that is automatically collected when you use our website. The data we collect includes:
Information You Provide
- Contact information including name, email address, phone number, and company details
- Business information such as company size, construction speciality, and CRM requirements
- Communication preferences and consultation requests
- Feedback, questions, and correspondence sent to us
Automatically Collected Information
- Website usage data including pages visited, time spent, and navigation patterns
- Technical information such as IP address, browser type, device information, and operating system
- Cookies and similar tracking technologies as detailed in our cookie policy
How We Use Your Information
We use your personal data for legitimate business purposes and with your consent where required. How we use your data includes:
- Providing our CRM comparison and consultation services
- Responding to your enquiries and providing customer support
- Preparing personalised CRM recommendations and analysis reports
- Communicating with you about our services and industry insights
- Improving our website functionality and user experience
- Complying with legal obligations and protecting our legitimate interests
Cookies and Tracking Technologies
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner or by visiting our cookie policy page.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following circumstances:
- With your explicit consent for specific purposes
- With trusted service providers who assist in delivering our services (under strict confidentiality agreements)
- When required by law, legal process, or to protect our rights and safety
- In connection with a business transaction such as a merger or acquisition (with appropriate safeguards)
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Typically, we retain client data for up to seven years for business and legal compliance purposes. Website analytics data is retained for up to 26 months. You may request deletion of your data at any time, subject to legal and contractual obligations.
Your Rights
Under the General Data Protection Regulation (GDPR) and UK data protection laws, you have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right of rectification: Request correction of inaccurate or incomplete data
- Right of erasure: Request deletion of your personal data in certain circumstances
- Right to restrict processing: Request limitation of how we use your data
- Right to data portability: Request transfer of your data to another service provider
- Right to object: Object to certain types of data processing, including direct marketing
- Rights related to automated decision-making: Protection against solely automated decision-making
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
Children's Privacy
Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions about this privacy policy, wish to exercise your data protection rights, or need to contact us regarding your personal data, please reach out to us:
Privacy Contact:
Email: privacy@openframehubae.world
Phone: +44 1515156077
Post: Privacy Officer, openframehubae Ltd, 35 Cedar Avenue, Liverpool, Merseyside L6L 2ME, United Kingdom
Supervisory Authority
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority. In the UK, this is the Information Commissioner's Office (ICO), which can be contacted at ico.org.uk.
This privacy policy is governed by UK data protection law and the General Data Protection Regulation (GDPR).